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Примеры использования SM
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18.01.2009 г.

Здесь Вы можете скачать примеры использования SAP Solution Manager виде sim-файлов

1. Использование SAP Solution Manager во время внедрения

This tutorial shows you on the hand of an example project of the virtual company Mobil phone Inc. the range of functionalities of the SAP Solution Manager, how to configure and how to use those functionalities. These tutors give you an impression of the functional range and how the functions are linked. In the target group related units you'll find more detailed tutors to each of the single functions.

After you finished the tutorial, you will have gained an overview regarding the following SAP Solution Manager capabilities:

Project definition and administration

  • Roadmaps
  • Blueprint
  • Customizing
  • Testing
  • E-Learning

2.  Пример использования SAP Solution Manager для Change Request Management

This tutorial shows you on the hand of an example project of the virtual company Mobil phone Inc. the range of functionalities of the SAP Solution Manager, how to configure and how to use those functionalities. This tutors give you an impression of the functional range and how the functions are linked. In the target group related units you'll find more detailed tutors to each of the single functions.

After you finished the tutorial, you will have gained an overview regarding the following SAP Solution Manager capabilities:

  • Create a change request in the SAP Solution Manager
  • Create a transport request
  • Create roles
  • Transport a correction

3. Пример использования SAP Solution Manager для Monitoring and Reporting

This tutorial shows you on the hand of an example project of the virtual company Mobil phone Inc. the range of functionalities of the SAP Solution Manager, how to configure and how to use those functionalities. These tutors give you an impression of the functional range and how the functions are linked. In the target group related learning maps you'll find more detailed tutors to each of the single functions.

After you finished the tutorial, you will have gained an overview regarding the following SAP Solution Manager capabilities:

Maintenance of a solution landscape and the monitoring infrastructure (Transaction SMSY)

  • Setup and usage of EWA (Transaction SDCC)
  • Setup and usage of System Monitoring
  • Setup and usage of Business Process Monitoring
  • Setup and usage of Service Level Reporting

4. Пример использования SAP Solution Manager как Service Desk

This tutorial shows you on the hand of an example project of the virtual company Mobil phone Inc. the range of functionalities of the SAP Solution Manager, how to configure and how to use those functionalities. This tutors give you an impression of the functional range and how the functions are linked. In the target group related learning maps you'll find more detailed tutors to each of the single functions.

After you finished the tutorial, you will have gained an overview regarding the following SAP Solution Manager capabilities:

  • Create a support message out of the business process monitoring in the SAP Solution Manager
  • Maintain a support message
  • Create and maintain issues
  • Send a support message to SAP

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